Shipping policy
At Jeweleze, we are committed to delivering your orders efficiently and reliably. Please review our shipping policy for details on how your orders are processed and delivered.
1. Free Worldwide Shipping
- We offer free standard shipping worldwide on all orders.
2. Faster Shipping Options
For customers who prefer expedited delivery, we offer faster shipping options at an additional cost:
- Express Shipping
- Priority Shipping
The cost and availability of these options will be displayed at checkout.
3. Order Processing
- Orders are processed within a reasonable timeframe after payment is confirmed.
- Processing times may vary during holidays or peak seasons.
4. Customs and Duties
- For international orders, any customs fees, import duties, or taxes are the responsibility of the customer. Jeweleze is not liable for these additional charges.
5. Tracking Your Order
- Once your order is shipped, a tracking number will be sent to your email, allowing you to monitor the status of your shipment.
- Tracking updates may take some time to reflect after shipping.
6. Undelivered Packages
- If a package is undeliverable due to incorrect shipping details or unavailability at the delivery address, the customer will bear the cost of reshipping the package.
7. Contact Us
For any shipping-related questions, please contact us at:
Email: info@kazejewelry.com